1. Support Topics
  2. Manual Redemption

Redemption PC will Not Power Up

What to do when your PC does not power up

1) Click on Manual Transactions -> Combine Cards
2) Select Manual Kiosk for location
3) Enter the number or scan the destination card and click on Check Card
4) In box below, enter/scan the card numbers for the source cards
a. Click on Move tickets, click Move All or enter amount to move then click Move
b. Click on Move Credits, click Move All or enter amount to move then click Move
c. Or click Move Both to move all credits and tickets from source card to destination card

see \OneDrive\AC Working Files\12 - Owners Manual\Skills Matrix\WebApp\Location Wizard\Manual Transactions\Combining Cards